Privacy Policy

Only what the service needs in order to work:

• Your contact details — name, email address, and a phone number if you give us one.
• Your property — the address you enter, and photographs of your home that you upload or that we retrieve from Google Street View for that address.
• Your design and quote — the lighting you draw, the details you tell us about your home, the measurements produced from them, and the prices we quote.
• Your orders — what you accepted, when work is scheduled, what the crew recorded, and what has been paid.

Card payments are processed by Stripe. We never see or store your full card number. Stripe handles the card details directly; we keep a record of the amount, whether it succeeded, and Stripe’s own reference for the transaction.

We ask separately before sending you any text message, and the box is never ticked for you. You can give that permission on our contact form or by telling a member of staff, and either way we record the number you gave it for, when you gave it, and the exact wording below. The wording you are agreeing to is:

I agree to receive service and appointment text messages from iQ Lights at the number provided. Message frequency varies. Message and data rates may apply. Reply STOP to opt out, HELP for help. Consent is not a condition of purchase.

Agreeing does not sign you up to marketing, and you can withdraw it at any time by replying STOP or by telling us. Consent to text messages is never a condition of buying anything from us.

We do not sell your personal information. We share it only with the services that run this business:

• Supabase — hosts the database and your sign-in.
• Stripe — processes payments.
• Google Maps and Street View — resolves your address and supplies imagery of the property.
• GoHighLevel — our customer relationship and messaging system.

We may also disclose information where the law requires it.

We keep your account, designs, quotes and job records for as long as you are a customer and afterwards where we need them for tax, accounting, warranty or legal reasons.

• Ask for a copy of what we hold about you.
• Ask us to correct anything that is wrong.
• Ask us to delete your account and personal information.
• Withdraw consent to text messages at any time.

Use the details on our contact page. Some records have to be kept even after an account is closed, and where that applies we will say so.

This service is for adults. It is not directed at children and we do not knowingly collect their information.

If this policy changes we will update the date at the top of this page.